FAQ
To make your shopping experience simple and convenient, we’ve answered some common questions about orders, shipping, returns, and customer support. If you need additional assistance, the Vanta Bags support team is available to help.
Where is Vanta Bags located?
Vanta Bags operates online and serves customers internationally. Our registered business address is:
- 136 W 3rd St, New York 10012, United States
Do you offer free shipping?
Yes, we offer free standard shipping on eligible orders.
How long does delivery take?
Estimated delivery times include both processing and shipping:
- Order Processing: 1–3 business days (Monday–Friday)
- Shipping Time: 5–7 business days
- Estimated Total Delivery Time: 6–10 business days
Delivery times are estimates and may vary depending on carrier operations, holidays, weather conditions, or high-demand periods.
Will I receive an order confirmation email?
Yes. After placing your order successfully, you will receive an order confirmation email containing your purchase details.
Do you provide order tracking?
Yes. Once your order has been shipped, a shipping confirmation email with tracking information will be sent to you.
Tracking updates may take 24–48 hours to appear after shipment.
What is your Return & Refund Policy?
Detailed information regarding returns, refunds, and eligibility can be found on our Return & Refund Policy page.
How do I request a return?
To request a return, please contact our support team and include your order number along with the reason for the return request.
Email: support@vantabags.store
Are there items that cannot be returned?
Certain items marked as final sale or non-returnable may not be eligible for returns. Any applicable conditions will be clearly stated on the product page before purchase.
Customer Support:
For any queries or assistance reach out to us:
Address: 136 W 3rd St, New York 10012, United States
Phone: +1 337 376-8664
Mail: support@vantabags.store